Below are key resource materials for providers on the Coronavirus Disease 2019 (COVID-19) pandemic.

This announcements section will be updated weekly in conjunction with the release of pertinent information from leading agencies.

Updated Health Care Provider Telephone Conference Call Information – posted 2.4.21
Beginning Tuesday, February 23, 2021, the health care provider telephone conference call will be held monthly, the fourth Tuesday of each month, at 5:30 p.m. Click here for details.

DOH Launches Vaccine Appointment Scheduling Support Line – posted 1.28.21

The Florida Department of Health (DOH) has launched a new telephone support line for seniors (ages 65 and above) and frontline healthcare workers to request COVID-19 vaccine appointments. The main number is (866) 201-6313 and the TTY number is (833) 476-1526.

You can also use the DOH vaccine locator to search COVID-19 vaccine sites in Florida by city or county and pre-register online to be vaccinated at MyVaccineFL.Gov.

FCAAP “Stay S.A.F.E.R.: Travel Guidance During an Ongoing Pandemic” – posted 1.12.21
In response to inquiries by Pediatricians and the patients they care for, this guideline was written by the Florida Chapter of the American Academy of Pediatrics (FCAAP) to offer a framework for discussions about travel during the COVID-19 Pandemic.

NCQA Policy Updates – posted 1.8.21
NCQA has recently updated it policy to extend accreditation COVID exceptions to June 30, 2021. Visit NCQA’s COVID-19 Response Page for details.

Updated AAP Guidance – posted 1.6.21
COVID-19 Guidance for Safe Schools
Interim Guidance on Supporting the Emotional and Behavioral Health Needs of Children, Adolescents, and Families During the COVID-19 Pandemic

New Procedure Codes for Medicaid Coverage of COVID-19 Laboratory Testing – posted 1.5.21
January 4, 2021, provider alert detailing new procedure codes for Medicaid coverage of COVID-19 lab testing. Download the text of the alert here.

BACK TO SCOL: A Guide for Families Choosing Whether to Send Their Child Back to School or Learn From Home
The Back-to-Safe Communities of Learning (SCOL) Decision Guide was designed with and for parents of children with special healthcare needs (CSHCN). While children have already started school – the options for parents are changing.  Parents of CSCHN are struggling to make difficult decisions about how to keep their children safe and learning. With guidance from public-health experts, parents, and health providers across the country– the Stanford Health Literacy Lab has designed this interactive, educational Guide for Parents of CYSCHN, to help parents make sense of these back-to-school decisions. The Back-to-Safe Communities of Learning (SCOL) Guide is available in English and Spanish.  It is meant to be used on a smartphone, and to guide discussion with a trusted advisor (child health provider).

Back to the Office Toolkit
Keeping Children Healthy Parent Handout
COVID-19 Florida Health Care Provider Forum Series
Back to School Checklist in English and Spanish.
Survey: FCAAP Member Feedback on Provider Relief Fund Application Process
Survey: FCAAP Member Feedback on Medicaid Payment for Telehealth Services
FCAAP Recommendations for School Reopening 7.28.20
FCAAP Recommendations for School Reopening – Revised 9.11.20
FCAAP Recommendations Regarding Schools During the COVID-19 Pandemic – Revised 10.20.20
FCAAP Recommendations Regarding Schools During the COVID-19 Pandemic – Revised 11.23.20
FCAAP Recommendations Regarding Schools During the COVID-19 Pandemic – Revised 12.23.20
FCAAP “Stay S.A.F.E.R.: Travel Guidance During an Ongoing Pandemic”

Critical Updates on COVID-19
Red Book Online “2019 Novel Coronavirus (COVID-19) Infections
All AAP COVID-19 Webinars for Pediatricians
Contact your legislators to “Provide the Funding Schools Need to Reopen Safely” at
(AAP Member log in required)

Agency for Health Care Administration (AHCA):
All AHCA Issued COVID-19 Alerts
Sign up for AHCA email alerts

Centers for Disease Control and Prevention (CDC):
Coronavirus (COVID-19)
Information for Pediatric Healthcare Providers
CDC Guidelines for Re-Opening Services
CDC’s COVID-19 Vaccination Communication Toolkit for Medical Centers, Clinics, and Clinicians
Additional COVID-19 Vaccination Toolkits (Recipient Communication, Storage and Handling, Long-Term Care Facility Guidance)
CDC’s V-safe After Vaccination Health Checker

Centers for Medicare & Medicaid Services (CMS):
All CMS Issued Updates
Coronavirus (COVID-19) Partner Toolkit

County Executive Orders on Facial Coverings During COVID-19
Available executive orders pertaining to facial coverings during the COVID-19 pandemic in Florida can be found alphabetically by county as follows: Alachua, Broward, Gadsden, Hillsborough, Leon, Martin, Miami-Dade, Monroe, Orange, Osceola, Palm Beach, Pasco, Pinellas, and the City of Tampa.

Florida Department of Health (FL DOH):
Florida COVID-19 Response 
24/7 COVID-19 Call Center: call 1 (866) 779-6121 or email
FL DOH Health Care Provider Telephone Conference Call for COVID-19 – fourth Tuesday of each month at 5:30pm EST. Click here for call in information and additional details.

Florida Division of Emergency Management:
Sign up for email updates from the Florida State Emergency Response Team
State-supported COVID-19 testing sites and FAQ’s

Florida Healthy Kids:
Florida Healthy Kids Takes Proactive Steps to Protect Members During Covid-19 Outbreak

State of Florida Response:
Executive Order 20-244 – Phase 3 of the Safe. Smart. Step-by-Step. Plan for Florida’s Recovery – posted 9.25.20
Governor DeSantis’ Executive Orders

USDA Food & Nutrition Service:
FNS Program Guidance on Human Pandemic Response

White House Task Force COVID-19 Response:

FCAAP “Back to the Office” Toolkit
Pediatric Overflow Planning Contingency Response Network (POPCoRN)
Headspace Plus meditation platform
Free legal services for healthcare workers from Legal Advocacy for Medical Providers Foundation, Inc. (LAMP)
FBI’s Internet Crime Complaint Center (IC3) tips to protect yourself from COVID-19 fraud schemes

Small Business Association (SBA) Paycheck Protection Program
Paycheck Protection Program Application
Small Business Administration (SBA) Disaster Loan Program
HHS CARES Act Provider Relief Fund site for provider inquiries and payment attestation portal through United Health Group
HHS Medicaid Provider Distribution Instructions 6.11.20
HHS Medicaid Provider Distribution Application 6.11.20
HHS Medicaid Targeted Distribution FAQs 7.6.20
AAP FAQ: CARES Act Provider Relief Fund 6.15.20
U.S. Senate Committee on Small Business & Entrepreneurship Guide to the CARES Act
U.S. Chamber of Commerce COVID-19 Emergency Loan Information
Florida Small Business Emergency Bridge Loan Program
Florida Chamber of Commerce COVID-19 Resource Center

Well-Child Visits Provided Via Telemedicine During the COVID-19 State of Emergency – 5.29.20
Telemedicine Payor Guide – 4.3.2020
Telemedicine Detailed Payor Coverage – 4.3.2020
Disclaimer: The information above is subject to change daily, individual contracts may vary, and the 30-90 day periods for waivers will vary between payors.
CMS General Medicaid Telehealth Guidance
AAP Online Telehealth Compendium

For additional provider resources, click here.
For parent resources, click here

The information provided on this page is subject to change without notice based upon new information, resources, and directives from federal, state, and local authorities and medical experts. While FCAAP will do its best to update information that has been changed due to the issuance of new guidance and directives, there will be a delay in such updates and we cannot guarantee that all information will be updated to reflect such changes. This information is provided only as general guidance and is not being offered as a medical or legal opinion.

Thank you to The Pfizer Foundation for supporting FCAAP’s efforts to support pediatricians and families during the COVID-19 pandemic.