AHCA Improves Provider Payment Complaints Process

The Agency for Health Care Administration (AHCA) has implemented an improved questionnaire path, for providers who submit a payment-related complaint, using the Agency’s online complaint form.

The new path was developed with input from Medicaid providers and plans, and is intended to:

  • Shorten the time needed to submit a payment-related complaint
  • Offer providers the opportunity to upload a sample EOB/RA of a disputed claim, in lieu of answering additional claims detail questions
  • Collect the information needed to research the complaint at the time of submission.

It is very important to include all requested information at the time the complaint is submitted. Failure to do so may cause delays in processing the complaint.

Access the Medicaid Complaints webpage.

As a reminder, the Agency for Health Care Administration has also developed a web-based resource where providers can check the status of complaint(s). When a complaint is filed, a tracking number is issued. It is important to retain this number. This tracking number allows a provider to check the status of the complaint.

Providers can check the status of all complaints by visiting the Medicaid Complaints webpage at the link above, clicking on the ‘Find your Complaint Status’ and typing the tracking number into the submission box.

The website is refreshed daily to update the status of complaints.  All information is current as of close of business, the prior day.

Florida Pediatric Foundation Offering Advocacy Training Scholarships for AAP Advocacy Conference

To support Florida’s pediatric residents to expand their knowledge of the legislative process and appreciation of the power pediatricians hold to influence the Legislature, the Florida Chapter of the American Academy of Pediatrics’ (FCAAP) Florida Pediatric Foundation (FPF) is offering six scholarships for residents enrolled in a Florida pediatric residency program to attend the AAP Advocacy Conference, being held virtually April 11-13, 2021! The scholarship will cover the winner’s registration fee and provide a gift card to purchase food during the conference.

Winners are expected to attend FCAAP scheduled meetings with our Florida Representatives and Senators during the conference. FCAAP leaders attending the conference will be paired with winners of the scholarships for support before, during, and after the conference. Applicants also are expected to identify an advocacy partner in their local area, institution, or one of FCAAP’s committees to collaborate with for future advocacy efforts.

Scholarship recipients are expected to provide a report of what they learned from the conference and how they will apply such knowledge to their participation in future FCAAP legislative and advocacy activities. Full details of the scholarship requirements and the application can be found here.

Applications are due by February 15th, and scholarship awardees will be notified via email no later than February 23rd. Residents must be members of FCAAP to apply.

Improve HPV Vaccination Rates at Your Clinic by Participating in a UF and NIH Study

Join the Florida Chapter of the American Academy of Pediatrics (FCAAP) and the University of Florida for a webinar to “Improve HPV Vaccination Rates at Your Clinic by Participating in a UF and NIH Study”, led by Drs. Stephanie Staras and Lindsay Thompson on UF’s study to increase the HPV vaccination rate.

The first 30-minutes of each session will include an overview of HPV vaccination including discussion barriers and facilitators and strategies to address them (0.5 CME credit provided).

The second 30-minutes will describe an NIH study of two sustainable and evidence-based methods to increase HPV vaccination: text messaging reminder/recall and physician recommendation strategy training. The study is currently seeking 30 clinics across Florida to participate in the study beginning April 2021. Inclusion criteria are HPV first dose rates among 13- to 17-year-olds < 68% and approximately 70 adolescents (11- to 12-year-olds) per clinician per year.

Two sessions are available through the following links:

March 5, 2021 at 12:00 pm EST – Register here.
March 8, 2021 at 6:00pm EST – Register here.


The Florida Pediatrician – Winter 2021

The Florida Pediatrician is a peer reviewed journal published quarterly by the Editorial Board of the Florida Chapter of the American Academy of Pediatrics. The journal includes scientific articles, case reports, legislative updates, and other information relevant to pediatricians, pediatric specialists, and pediatric allied health practitioners in Florida.

The Winter 2021 edition of The Florida Pediatrician is now available. Access the full edition here.





This edition includes:
Editor’s Note
Terra Firma-Forme Dermatosis
Children and Chickens: 11-month-old Infant with a Salmonella Deep Neck Infection
Adapting Pediatric Residency Education During the COVID-19 Pandemic, A Novel Approach
GME and Telemedicine: The Future is Right Now
How Our GME Department and Pediatric Residency Program Met the GME Training Challenges of the COVID-19 Pandemic: Reflections from the Trenches
Adapting to the New Norm: Didactic Curriculum During Residency Training during the COVID-19 Pandemic
Impact of the COVID-19 Pandemic on Graduate Medical Education at the Florida State University College of Medicine

Please enjoy the Winter 2021 edition of The Florida Pediatrician! Use the full screen presentation/reader mode for optimal viewing.

Download a printer-friendly version here.

View past editions of the Florida Pediatrician here.

Register for the 2021 Virtual AAP Advocacy Conference!

Registration is open for the virtual 2021 AAP Advocacy Conference – formerly named the Legislative Conference – which will take place April 11 – 13, 2021.

Join the American Academy of Pediatrics (AAP) for this year’s virtual conference and learn how to become a strong voice for children! Participants will hear from distinguished guest speakers, attend advocacy skills-building workshops and learn about timely policy issues impacting children, families, and pediatricians.

On the final day of the conference, participants will attend virtual meetings with their congressional offices and others from their state to discuss a timely child health issue.

To learn more and to register, please visit AAP.org/AdCon. Early bird registration closes on February 28. We hope to see you in the spring!



Registration for Children’s Week’s Avenues to Advocacy is now open!

Registration for Avenues to Advocacy is now open!

As part of a Children’s Week Florida event, Avenues to Advocacy provides free, interactive, and virtual workshops that will guide you through the process of becoming an influential advocate for the causes most important to you during the 2021 Legislative Session. 2021 workshops are scheduled for Monday afternoons from 1:30-2:30pm EST January 25 through February 22.

Please note: All advocacy workshops will be presented on the Whova virtual event platform. Once you have completed your registration, you will need to create a Whova account online or download the mobile app. Whova will allow you to create an agenda with the workshops you are most interested in attending.

Check out the Whova Attendee Guide for helpful tips on using the program.

Questions? Visit the Children’s Week website, send an email to info@childrensweek.org, or call 850-487-6300.

New Year, New Member Benefit

New Year, New Member Benefit – Exclusively for FCAAP Members! 

The new year is the perfect time to try something new and to focus on your health! FCAAP is making it easy by partnering with Purple Carrot to offer FCAAP members $30 off their first meal box. Purple Carrot is a subscription meal plan that makes it easy to eat healthy & delicious plant-based meals. Login to the FCAAP Members Only Website and visit the “Member Benefits” page to claim your discount under the “Other Member Benefits” section!

Not a member? Click “Become a Member” at the top of the page to learn how to join and take advantage of all the benefits of being a member of the Florida Chapter of the American Academy of Pediatrics!

FCAAP Releases December Updates to White Paper Regarding Schools During the COVID-19 Pandemic

The Florida Chapter of the American Academy of Pediatrics (FCAAP) today released updates to “FCAAP Recommendations Regarding Schools During the COVID-19 Pandemic” – a white paper to assist Florida’s school superintendents as they operate schools in their districts during the COVID-19 pandemic.

The following updates have been made to the paper since the update of November 23, 2020:

  • Update on infection rate in Florida.
  • The importance of community mitigation efforts to protect schools re-emphasized.
  • Short discussion of importance of influenza vaccine and of COVID-19 vaccines.
  • Statement and rational against adopting the CDC guidance: “Options to Reduce Quarantine for
    Contacts of Persons with SARS-CoV-2 Infection Using Symptom Monitoring and Diagnostic
    Testing, in school settings.
  • Updated information on the use of antigen tests in diagnosing SARS-CoV-2 infection.
  • Addition of quarantine recommendations for individuals previously infected with SARS-CoV-2
    who are then exposed to a case of COVID-19.
  • Management of people who have been exposed who had previously been infected.

    Click here to view the updated white paper.

Introducing FCAAP Trainee Tips

As many pediatric trainees can attest, the road to becoming a pediatrician is full of questions. To help, the Florida Chapter of the American Academy of Pediatrics has created FCAAP’s Trainee Tips, an educational series for pediatric trainees offering advice on topics of interest identified by medical student, resident, and early career physician members of the Chapter. Special thanks to our expert speakers for sharing their knowledge with our trainee members, and to our host, FPP2020 Online Resident Abstract Winner Dr. Issa Hanna, for the introductions!

Topics and Speakers include:

  • General Leadership – Dr. Corinne Bria and Dr. Johanna Kielbasa
  • Transitioning to Intern Leadership – Dr. Corinne Bria and Dr. Johanna Kielbasa
  • Transitioning to Senior Leadership – Dr. Corinne Bria and Dr. Johanna Kielbasa
  • Transitioning to Fellow/Junior Faculty Leadership – Dr. Corinne Bria and Dr. Johanna Kielbasa
  • Transitioning from Medical School to Residency – Dr. Ayesha Mirza
  • Work-Life Balance – Dr. John Morrison and Dr. Meredith Plant
  • Financial Planning Fundamentals & Principles – Mr. Bryson Bard and Mr. Matthew Davis
  • Student Loan Planning & Strategies – Mr. Bryson Bard and Mr. Matthew Davis

All of the FCAAP Trainee Tips sessions will be emailed to FCAAP’s medical student, resident, and early career physician members, and are available on this playlist on FCAAP’s YouTube channel. We invite you to view the sessions, and provide your feedback in this brief survey to help guide us in creating future sessions.

We hope you find the FCAAP Trainee Tips useful as you progress throughout your career in pediatrics!